Policies | Namaste Gokarna Cruise

Terms & Conditions

All bookings are subject to availability and weather conditions.
Guests must arrive at Tadadi Port at least 30 minutes before departure.
Cruise routes or timings may change due to safety or tide conditions.
Dolphin sightings depend on natural movement and are not guaranteed.
Children must be accompanied by parents or guardians.
Alcohol, drugs, or prohibited substances are not allowed on board.
Guests must follow instructions given by the captain and crew.
Any damage caused due to negligence will be chargeable.
The management reserves the right to deny boarding if safety rules are violated.

All confirmed bookings are non-refundable under normal circumstances.
If cancelled by Namaste Gokarna Cruise due to weather or technical issues, a full refund or reschedule will be offered.
No refunds for late arrival, no-shows, or personal reasons.
Eligible refunds will be processed within 5–7 working days.

Life jackets must be worn when instructed by the crew.
Standing or unsafe movement on the boat is prohibited.
Swimming or water activities are allowed only with crew permission.
Guests with medical conditions should inform the crew before boarding.
Children must be supervised at all times.
Participation in activities is at the guest’s own discretion and responsibility.
Guests should assess their personal health and comfort with sea conditions.
In emergencies, guests must follow crew instructions immediately.